Contact us

I'm Sato, the proud owner of this small shoe shop. Shoes aren't just a business for me; they're a family tradition. Growing up surrounded by shoemaking, I developed a deep appreciation for craftsmanship and quality.

At WoodchuckSato, we're all about delivering excellence. From selecting premium materials to meticulous craftsmanship, we uphold the highest standards in every pair of shoes we create. Quality isn't just a goal; it's a way of life for us.

With years of experience in both making and repairing shoes, I'm dedicated to continuous improvement. Your feedback is invaluable to me because it helps me refine and perfect our shoes, step by step, until they're absolutely flawless.

So whether you have a question, a suggestion, or even a complaint, don't hesitate to reach out. I'm here to listen and to ensure that every aspect of your experience with us exceeds your expectations.

Rest assured, when you reach out to us, we'll be prompt in our response. We strive to answer all inquiries within 24 hours, Monday through Saturday. Please note that we are off work on Sundays, but we'll get back to you as soon as possible on the following business day.

Feel free to drop us an email at service@woodchucksato.com or send us a message through the inbox in the right corner of the website, and let's start a conversation!

While our dedicated staff will handle email and inbox messages, I personally oversee all communications on Instagram. Our team is here to assist you with general inquiries such as shipping, sizing, and other common questions. If you are not satisfied with the service provided or if you have any complaints or collaboration requests or other requests, please feel free to reach out to me directly on our Instagram. 

Thank you for your understanding and support.

Warm regards,
Sato