Great quality, exactly as see in photo. The stitching and quality of the leather is better than any other loafer I have had. Stiff, but is to be expected and I can tell once they are broken in they’ll be so comfy.
Customer service was exceptional - I needed clarification on shipping times, and when I decided to switch my shipping option they were very helpful and understanding.
I did round my usual size up, (I’m usually a 7.5-8 us) and ordered a 41, but they fit like a glove and are so comfortable.