Hi there,
Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced with our customer service. We always strive to provide the best possible experience for our customers and we are sorry to hear that we fell short in this case. We will definitely take your comments into consideration and work towards improving our processes to ensure a smoother and more timely delivery for our customers. If you have any further concerns, please do not hesitate to reach out to us directly. Thank you for choosing WoodchuckSato.
Best,
The WoodchuckSato team